It consists of a main building, decorated in Moorish style, and a complex of villas surrounded by green gardens.
Built in 2005, the last renovation took place in 2022/23.
The hotel has two zones: Citadel (the main hotel building with different heights – from 3 to 10 floors), The Villa Club (two-storey villas in four lines.
Total of 459 rooms.
Citadel Zone Rooms (315 rooms):
Citadel Deluxe Resort View (view of the hotel grounds, double or 2 single beds, balcony, max. 3 persons, 50 m2), adjoining rooms available;
Citadel Deluxe Ocean View (ocean view, double or 2 single beds, balcony, max. 3 persons, 50 m2), adjoining rooms available;
Citadel Junior Suite (view of the hotel grounds, bedroom with living area, double bed, balcony, max. 3+1 persons, 60 m2);
Citadel Junior Suite Ocean View (ocean view, bedroom with living area, double bed, balcony, max. 3+1 persons, 60 m2);
Citadel One Bedroom Suite Resort View (view of the hotel grounds, living room and bedroom, double bed, balcony, max. 3+1 persons, 80 m2), there are adjoining rooms;
Citadel One Bedroom Suite Ocean View (ocean view, living room and bedroom, double bed, balcony, max. 3+1 persons, 80 m2), adjoining rooms available;
1 Ritz - Carlton Suite (on the top floor, living room, 2 bedrooms (double and 2 single beds), dining room, kitchen, 2.5 bathrooms, terrace with jacuzzi, max. 4+2 persons, 277 m2);
1 Royal Suite (top floor, ocean view, living room, 2 bedrooms (double and 2 single beds), dining room, kitchen, 2.5 bathrooms (master bathroom with jacuzzi), terrace with jacuzzi, max. 4+2 persons, 598 m2);
1 Imperial Suite (on the top floor, living room, 2 bedrooms (double and 2 single beds), kitchen, dining room, 2.5 bathrooms, terrace with swimming pool, jacuzzi, max. 4+2 persons, 950 m2).
Rooms in the The zone Villa Club (144 rooms), divided into 2 rows: for adults 16+, for families. Privileges are provided for guests of The Villa Club .
Villa Deluxe Garden View (garden view, double or 2 single beds, balcony, max. 3 persons, 50 m2), adjoining rooms available;
Villa Deluxe Ocean View (ocean view, double or 2 single beds, balcony, max. 3 persons, 50 m2), adjoining rooms available;
Villa Family Room Garden View (garden view, living area, 2 double beds, balcony. 60 m2), there are adjoining rooms;
Villa Family Room Ocean View (ocean view, living area, 2 double beds, balcony, 60 m2), adjoining rooms available;
Villa One Bedroom Garden View Suite (garden view, living room and bedroom, double bed, balcony, max. 3+1 persons, 80 m2), adjoining rooms available;
Villa One Bedroom Ocean View Suite (ocean view, living room and bedroom, double bed, balcony, max. 3+1 persons, 80 m2), adjoining rooms available;
Adults Only Villa Deluxe Garden View (adults only, garden view, double bed, balcony, max 3 persons, 50 m2), adjoining rooms available;
Adults Only Villa Deluxe Ocean View (Adults only, ocean view, double bed, balcony, max 3 persons, 50 m2), interconnecting rooms available;
Adults Only One Bedroom Suite Garden View (Adults only, garden view, living room with dining area, bedroom, double bed, balcony, max. 3 persons, 80 m2), adjoining rooms available;
Adults Only One Bedroom Suite Ocean View (Adults only, ocean view, living room with dining area, bedroom, double bed, balcony, max 3 persons, 80 m2), interconnecting rooms available;
Villa One Bedroom Suite Garden View with Private Pool (garden view, living room with dining area, bedroom, double bed, terrace, 80 m2), adjoining rooms available;
Villa Two Bedroom Suite Garden View with Private Pool (garden view, living room with dining area, bedroom, 2 bedrooms (2 double beds), 2 terraces, 140 m2);
There are rooms for people with disabilities.
We accept the following credit cards: American Express, Visa, MasterCard, Diners Club
Pets allowed: yes, for a fee
Address : Calle María Zambrano, 2, Carretera General TF 47 KM 9, Tenerife, Tenerife, Spain, 38687
on the southwest coast of Tenerife, in the resort area of Guia de Isora, 31 km from the southern airport of the island, 94.9 km from the northern airport, on the first line with views of the Atlantic Ocean and the island of Gomera, 1.5 km from the beach of Barranco de Erques, 1.7 km from the beach of San Juán.